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      Mediation is a confidential and voluntary process in which a neutral mediator assists the conflicting parties in communicating and negotiating. The aim is to find a mutually acceptable solution by taking into account the concerns and interests of both parties. The mediator remains neutral while allowing the participants to control the outcome, thus promoting cooperation, and understanding. Mediation promotes lasting solutions through open dialog and self-determination.

       

       

      Duration 0.5-3 days (extendable)
      Level Role Level 6+
      Role Level 5
      Role Level 4
      Role Level 3
      Role Level 1+2